Financial Policy
- Your insurance policy is a contract between you, your employer (if applicable), and the insurance company. We are not a party to that contract. Our relationship is with you, not your insurance company. We will not become involved in disputes between you and your insurer regarding deductibles, co-payment, covered charges, secondary insurance and “usual and customary” charges. As your medical provider, we will only supply information to facilitate claim processing.
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Your co-pay amount (for a medical specialist) set by your insurance company is due at the time of service. You are ultimately responsible for payment of all charges received in our office, including but not limited to insurance deductibles, lab fees, out-of-pocket expenses, co-insurance amounts or any outstanding balances not covered by health insurance.
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After your insurance company has processed and or paid your claim, all outstanding balances are due within 30 days or after you have received your first statement. If your balance has not been paid on or before the 90th day, it will automatically be turned over to a collection agency and it will have a negative affect on your credit report. You will also assess a $25 fee and be responsible for all legal fees. Please be sure to make all payments in a timely manner to avoid this action.
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A fee of $25 fee will be added to your account for any check dishonored by your bank.
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Returned checks of $500 or more will be assessed a fee equal to 5% of the amount of the check.
Patient Responsibility
It is your responsibility to provide us with your current health insurance information, as well as your correct address and telephone number at each visit.
It is your responsibility to confirm with your insurance carrier that Dr. Baylin / Dr. Servat / Dr. Kim are in your network prior to your appointment. If you choose to see our doctor out-of-network, you will be responsible for payment in full.
Scheduling Surgery
Please carefully consider your surgical date before scheduling. Your surgery requires the coordination of insurance authorizations, the surgeon, anesthesiologist, facility, and any special supplies. Rescheduling procedures requires significant time and expense, particularly if the operating room goes unused because of a late cancellation. Therefore, we respectfully request your cooperation and understanding of the surgery scheduling process and our cancellation policy. You will never be penalized for canceling a surgery due to failed insurance coverage, or if your primary care physician will not grant you surgical clearance.
Within 30 days of your surgery, if you cancel or reschedule your surgery date, you will be charged a $500 fee. This fee must be paid before a new date will be scheduled.
The rescheduling and cancellation fees are not covered by your insurance.